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Cross-border EC support service for local governments/ Municipalities

What j-Grab can do in cross-border EC

The cross-border EC support does not end with opening overseas EC malls, cross-border EC stores or help you to sell your products on behalf. j-Grab provided one-stop support for companionship support in the three scenes of opening, attracting customers, and operating cross-border EC. In addition, we provides cross-border EC seminars , photography workshops, SNS advertising, subsidy application on behalf and advices for subsidy application.

  • 開店支援

    EC Store Opening Support

    Goals, challenges, and budgets vary greatly from operator to operator. At j-Grab, we will conduct thorough hearings, grasp the current situation, identify issues,and then propose and advise on the optimal support content for each local government, chamber of commerce, regional support business, and financial institution.

  • 集客支援

    Attracting Customers Support

    We will approach overseas customers with prefectural products through measures to attract customers specializing in cross-border EC. We help to maximize the number of customers sent to your cross border EC site by linking it with e eBay store. Furthermore, we will utilize the coupon provision service “j-Coupon" to further attract customers.

  • 運営支援

    Operational Support

    Our cross-border EC experts provide active support for local governments, chambers of commerce, regional support businesses, and financial institutions. We also follow up on cross-border EC seminars, translation, product listing, payment agency service, product shipping, return handling, etc. Consultation is possible 24 hours a day, 365 days a year.

Two selectable Cross-border EC support for local governments

At j-Grab, we offer two types of cross-border EC support packages based on the track record and knowledge of cross-border EC support services for local governments, chambers of commerce, regional support businesses, and financial institutions, which are "proxy support type" and "independent support type”, tailored made for your needs.

  • Proxy Support Type

    This is a proxy-type support package based on the experiences of the "cross-border EC support project" implemented for the Tokyo Metropolitan Small and Medium Enterprise Promotion Corporation, Fukushima Prefecture, etc., for the small businesses that unable to run cross-border EC projects on their own.
    Targeting the global marketplace to sell in 200 countries around the world, such as eBay and “Taobao" in China, after selecting the products of the business operator, the listing agency will has a close cooperation with the business operator and supporters on sale, j-Grab will take care of the troublesome work such as international shipping and settlement after sales, returns and refunds. It is also possible to cooperate with Japan National subsidy measures that cover cross-border EC.

  • Independent Support Type

    This is an independent-type support package based on the experiences of the "cross-border EC support project" implemented for the Fukuoka Prefecture and the financial institutions, allows businesses to build cross-border EC sites by themselves, and j-Grab provides follow up carefully until the businesses can open and sell at EC malls such as "eBay" and "Taobao".
    In order to acquire know-how and techniques related to sales, we will hold cross-border EC seminars and workshops multiple times, and will actually open and list the products during the workshop using the personal computer of the business operator. After that, individual face-to-face consultations can be repeated, and h-Grab's cross-border EC experts will support until the business operator is satisfied.

Achievements of the Cross-border EC support results for local governments, chambers of commerce, regional support companies, and financial institutions

j-Grab's cross-border EC support service boasts the best track record in the cross-border EC industry. We provide cross-border EC support services for many local governments, chambers of commerce, regional support companies, and financial institutions, not only in Tokyo but also in prefectures as well as in municipalities.

  • Tokyo Metropolitan Government

    越境ECプロモーション支援事業

    Project Name: Cross-border EC promotion support project

    Support package: Proxy support type
    Target Companies: Cross-border EC promotion support for 50 companies
    Target Mall: eBay.com, Taobao, JPDFA
    Number of listings: 100 items (about 50 items on eBay)
    Operating organization: Tokyo Metropolitan Small and Medium Enterprise Promotion Corporation
    Achievements: 7 products sold in the first month (project is ongoing)

    Tokyo Metropolitan eBay store

    Support Content

    j-Grab provides promotion support utilizing "cross-border EC (Internet mail order for overseas)" for small and medium-sized enterprises in Tokyo who are considering developing sales channels in global markets (ASEAN, Western markets, etc.) and Chinese markets. Special setup is required for each EC mall, whicg "eBay" is for the global market and "Taobao" for the Chinese market, and about 50 products will be listed on both sites.(Up to 2 products can be listed per company). In addition to just simply listing products, we also provide detailed support such as sales promotion utilizing SNS and holding seminars foxr the exhibiting companies multiple times.

    Product Shipping

    Each company ships the products listed on the cross-border EC site to the warehouse of the shipping company specified in advance. The shipping company keeps the listed products as consignment inventory and ships each order to overseas users.

    Cost

    Product listing is free. However, the cost of shipping of the product, the cost of returning the product inventory after the posting period, the replacement cost when there is a defect at the time of shipping to the warehouse, the return fee from overseas, etc. will be borne by the listing company.

  • Fukushima Prefecture

    県産品輸出促進 越境ECオンラインショッププロモーション支援事業

    Project Name:Prefectural product export promotion Cross-border EC online shop support project

    Support package: Proxy support type
    Target Companies: Cross-border EC promotion support for about 100 companies
    Target Mall: eBay.com
    Number of listings: 50-100 items
    Operating organization: Fukushima Prefecture Tourism and Product Exchange Association
    Achievements: More than double the sales expected by Fukushima Prefecture

    eBay Store: https://www.ebay.com/str/fukushimaprime

    Support Content

    Build a cross-border EC store for Fukushima prefecture on eBay, and sell it on behalf of small and medium-sized enterprises in the prefecture who are thinking of developing sales channels in the global market (ASEAN, Western markets, etc.) using "cross-border EC (eBay overseas online shopping)" and providing support to list the products on behalf. After opening the eBay store "Fukushima prime", influencer announcements and advertisements are made using Japan’s largest word-of-mouth Faceook official website JAPAN CRAZE, which is operated by j-Grab and attracts the Japanese lovers from all over the world, to support the product sales of businesses in the prefecture aiming to expand sales channels overseas in multiple years.Going forward, we will continue to operate the eBay store while working to enhance the exhibitors and products.

    Product Shipping

    Each company just need to hand the sold product to the designated shipping company, who will take the listed product as a consignment and ship it to overseas users for each order.

    Cost

    Product listing is free. However, the listing company will be responsible for the international shipping fee for shipping the listed item, the system usage fee incurred on eBay, the replacement fee if there is a defect at the time of shipping to the warehouse, and the return fee from overseas.

  • Kiryu City, Gunma Prefecture (Kiryu Chamber of Commerce and Industry)

    Made in 桐生マスク 越境ECプロモーション支援事業

    Project Name: Made in Kiryu Mask Cross-border EC promotion support project

    Support package: Proxy support type (interlinked with JAPAN brand development support project)
    Target Companies: Cross-border EC support for 20 companies
    Target Mall: eBay.com
    border EC promotion support for 50 companies
    Target Mall: eBay.com, Taobao, JPDFA
    Number: 40 products (mainly the Masks produced in Kiryu City)
    Operating organization: Kiryu Chamber of Commerce and Industry
    Achievements: Scheduled to open around December 2020
    eBay Store: https://www.ebay.com/str/kiryucci (plan)

    Support Content

    Build a cross-border EC store for Fukushima prefecture on eBay, and sell it on behalf of small and medium-sized enterprises in the prefecture who are thinking of developing sales channels in the global market (ASEAN, Western markets, etc.) using "cross-border EC (eBay overseas online shopping)" and providing support to list the products on behalf. After opening the eBay store "Fukushima prime", influencer announcements and advertisements are made using Japan’s largest word-of-mouth Faceook official website JAPAN CRAZE, which is operated by j-Grab and attracts the Japanese lovers from all over the world, to provide active support for the sales of masks by businesses that are aiming to expand their sales channels overseas.

  • Fukuoka Prefecture

    Project Name: Overseas export support project utilizing cross-border EC

    Support package: Independent Support Type
    Target Companies: Overseas expansion independent support project utilizing eBay for 20 companies
    Target Mall: eBay.com
    Number of listings: 3 items from each company
    Operating organization: Fukuoka Asia Business Centre(Fukuoka ABC)
    Achievements: The sales of the selected businesses achieved 200%, and they are continuing to sell independently.
    eBay Store: https://www.ebay.com/usr/tadashihayamizu and etc.

    Support Content

    This support is for small businesses and SMEs in Fukuoka Prefecture to be able to open and sell at their own stores at the cross-border EC mall eBay. Individual guidance type provides techniques and know-how further increase sales, as well as letting the business operators to actually experience and experience buying and selling on eBay. Cross-border EC seminars Basic, Practical, eBay, and photography techniques are held for a total of four times, and individual consultations and companionship support were implemented for each company using Skype.

  • Organization for Small & Medium Enterprises and Regional Innovation

    Project Name: Cross-Border EC Marketing Support Project

    Support package: Independent Support Type
    Target Companies: 130 cross-border EC site promotion
    Target MAll: eBay, Amazon, Own site, etc.
    Number of Listings: 100~ products from each company
    Operating organization: Organization for Small & Medium Enterprises and Regional Innovation
    Achievements: Continued selling even after the end of project

    Support Content

    The purpose of this project is to promote the development of overseas sales channels and revitalize the Japanese economy by subsidizing part of the expenses required for opening a new cross-border EC mall or building a cross-border EC site at the countries those are participating in the Trans-Pacific Partnership Agreement negotiations (main target countries are Australia, Singapore, New Zealand, Vietnam, Malaysia, the United States, etc.), and at the same time providing promotion support.At the same time, we hold cross-border EC study sessions, which is a place for the participants to acquire knowledge and know-how, and we also carry out matching projects with cross-border EC support companies to meet business partners. As a program that allows you to comprehensively learn from elementary knowledge to actual operational know-how, the 1st is the "Basic Knowledge" and the 2nd is "Execution / Planning" are conducted by J-Grab Cross-Border EC Experts. Akihiko Yamada gave lectures in Tokyo, and in the execution / planning session, he gave lectures on making a business plan for execution. The business operators took enough time for questions and answers to acquire the knowledge and skills to challenge cross-border EC on their own, and shared the concerns of the participants throughout the venue. (Implemented in 2016. Implemented in 2018 for EPA target countries)

    Subsidy expenses

    Cross-border EC site opening / production cost (initial cost of cross-border EC site opening, cross-border EC site production cost, translation cost, content production cost), up to 1 million yen within 2/3 of the subsidy target cost of cross-border EC site promotion cost, and the amount should be approved by the Organization for Small & Medium Enterprises and Regional Innovation.

  • Japan External Trade Organization (JETRO)

    Project Name: JETRO New Export Power Consortium

    Support package: Company visit type spot support
    Consulation Target: Comprehensive consultation on in-house cross-border EC sites such as overseas EC mall openings, Shopify, Magento, etc.
    Operating organization: Japan External Trade Organization
    Achievements: Launched cross-border EC business and improved sales while providing spot support for multiple times

    Support Content

    The Consortium of New Export Powers brings together all the support organizations nationwide to support the overseas expansion of Japanese companies, and provides one-stop support services to small and medium-sized enterprises who are interested in overseas expansion. The "New Export Power Concierge" is to support overseas expansion, including cross-border EC, will respond to your inquiries and provide optimal services and support.

    Consultation Content

    Contents regarding want to know how to build a cross-border EC site, want to know the rules and policies for opening stores in overseas EC malls, want to consult if certification is required for cross-border EC sales, want to know which certification should be obtained for export , want to discuss how to deal with overseas personal information protection regulations.

  • Ministry of Economy, Trade and Industry Kanto Bureau of Economy, Trade and Industry

    Project Name: JAPAN Brand development project/a>

    Support package 1: [Porject type] Efforts such as overseas expansion of SMEs, development of new products and services to capture new tourism demand, development of new sales channels, branding, etc.
    Support Package 2: Efforts by private sector support businesses and local support organizations to support multiple SMEs to expand overseas and capture new tourism demand.
    Subsidy target :Subsidy upper limit:Project Type 5 million JPY、Support Type 20 million JPY Subsidy Rate:2/3

    Support Content

    Part of the expenses will be subsidized in the case when small and medium-sized enterprises carry out efforts such as new product / service development, market development, branding, etc. for nationwide expansion or overseas expansion, or when SMEs or local support organizations provide nationwide expansion, overseas expansion, and obtain inbound demand support for multiple SMEs. The purpose is to develop sales channels for regional SMEs nationwide and overseas, establish a brand, and contribute to the revitalization of the regional economy and the promotion of regional SMEs.

    Business content

    Utilization of EC for building new export business models such as cross-border EC and crowdfunding, through examination and research projects on export forms such as BtoB and BtoC, forming and sharing export strategies tailored for each industry, j-Grab's Yamada will be the moderator of cross-border EC seminar guided by EC platforms of Yahoo, Amazon, Rakuten, and eBay to create successful export cases. j-Grab also gives lectures in the cross-border EC field and shares the achievements for the cross-border EC support projects implemented for government agencies and governments.

j-Grab's Cross-Border EC Support Initiatives

We have received many inquiries about cross-border EC support from local governments, chambers of commerce, regional support companies, financial institutions, etc., and several cross-border EC support projects are still underway.

Yamada, the representative of j-Grab, has been appointed as a cross-border EC expert of the Small and Medium Enterprise Agency "New Leader" committee, JETRO Cross-border EC expert in the standard / certification area of the consortium of new export powers. Yamada also serves as a sales channel development support advisor and an international support advisor at Organization for Small & Medium Enterprises and Regional Innovation, continue to support small and medium-sized enterprises in Japan through cross-border EC.

Furthermore、Yamada is a certified consultant of eBay Japan Co., Ltd. He provides support for the support projects in collaboration with local governments, chambers of commerce, regional support companies, and financial institutions, based on familiarity with the latest rules and policies, sales methods at global EC malls like “eBay", "Amazon", "Shopee", "Lazada", Chinese EC malls "Taobao", "T-MALL", “JingDong”, etc. Yamada & j-Grab also provides support linked to IT introduction subsidies, small-scale sustainability subsidies, and local government subsidies.

For inquiries regarding cross-border EC support projects, please feel free to contact us by phone or by filling in the contact us form. We also have free materials related to cross-border EC, so please make use of them.

Please feel free to contact us.

03-5728-2095

Weekdays from 10:00 to 22:00 / Saturdays, Sundays, and holidays from 10:00 to 20:00